Privacy Policy | Tanze Print & Design

1. Who We Are

Tanze Print & Design is a graphic design and print production studio based at 28 Call Lane, Leeds, West Yorkshire, LS1 6DT. For the purposes of data protection law, we are the data controller responsible for your personal data.

Contact: [email protected] | 0113 468 2190

2. What Data We Collect

We may collect the following personal data when you interact with us:

Identity data: your name
Contact data: email address, telephone number, postal address
Project data: details about your project requirements, files you share with us
Technical data: IP address, browser type, operating system (collected automatically when you visit this website)
Communication data: records of correspondence between you and the studio

3. How We Collect Your Data

We collect personal data through:

The contact form on this website
Direct communication via email, telephone or in person
Referrals from other clients or business contacts (with your knowledge)
Automated technologies when you visit our website (server logs)

4. How We Use Your Data

We use your personal data for the following purposes, relying on these lawful bases under the UK GDPR:

To respond to enquiries and provide quotes — Legitimate interest
To deliver design and print services — Performance of a contract
To manage our business relationship with you — Legitimate interest
To issue invoices and manage payments — Performance of a contract / Legal obligation
To maintain our website and ensure security — Legitimate interest

We do not use your data for automated decision-making or profiling. We do not send marketing emails unless you have explicitly opted in.

5. Who We Share Your Data With

We may share your data with:

Print and production suppliers where necessary to fulfil your order (e.g. specialist printers, binders)
Courier and delivery services for dispatching finished work
Our accountant for financial record-keeping
Hosting providers who store our website data on secure servers

We do not sell your personal data to third parties. We do not share your data with marketing companies.

6. Data Retention

We retain your personal data only for as long as necessary:

Enquiry data: deleted within 12 months if no project proceeds
Client project data: retained for 6 years after project completion (in line with HMRC requirements for financial records)
Website technical data: server logs are retained for a maximum of 90 days

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right of access — request a copy of the data we hold about you
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your data (subject to legal obligations)
Right to restrict processing — request that we limit how we use your data
Right to data portability — request a copy of your data in a portable format
Right to object — object to processing based on legitimate interest

To exercise any of these rights, contact us at [email protected]. We will respond within one month.

8. Cookies

This website does not use cookies for tracking or advertising. If we use any essential cookies for website functionality in the future, this policy will be updated accordingly.

9. Third-Party Links

This website may contain links to other websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This includes secure hosting, encrypted connections (HTTPS) and restricted access to personal data within the studio.

11. Children

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

12. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk

13. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.